Privacy Policy

Overview

Zero Point Energy Startups operates this store and website, including all related information, content, features, tools, products and services (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact details — your name, billing address, shipping address, phone number, and email address.
  • Financial information — payment card information, transaction details, and payment confirmation.
  • Account information — your username, password, security questions, and preferences.
  • Transaction information — items you view, add to your cart, purchase, or return.
  • Communications — information you include when contacting us for support.
  • Device information — your device type, browser, IP address, and unique identifiers.
  • Usage information — how and when you interact with or navigate the Services.

How We Collect Personal Information

  • Directly from you — when you create an account, make a purchase, or contact us.
  • Automatically — through cookies and similar technologies when you use our Services.
  • From service providers — third parties who help us operate the Services.

How We Use Your Personal Information

  • Provide and improve the Services — process payments, fulfill orders, manage your account, arrange shipping, and personalize your experience.
  • Marketing and advertising — send promotional communications by email (you may opt out at any time).
  • Security and fraud prevention — authenticate your account and protect against fraudulent activity.
  • Customer support — respond to your inquiries and maintain our business relationship.
  • Legal compliance — comply with applicable laws and respond to valid legal process.

How We Share Personal Information

We may share your personal information with:

  • Service providers who perform functions on our behalf (payment processing, shipping, analytics, cloud storage).
  • Business and marketing partners for advertising purposes. You may opt out of targeted advertising here.
  • Third parties when you direct us to share your information (e.g., shipping carriers).
  • Affiliates within our corporate group.
  • Other parties in connection with a business transaction, legal obligation, or to enforce our policies.

Shopify

Our Services are hosted by Shopify. Information you submit will be transmitted to and processed by Shopify as well as third parties who may be located in countries other than where you reside. To learn more about how Shopify handles your personal information, visit the Shopify Consumer Privacy Policy. You may also exercise your rights via the Shopify Privacy Portal.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their personal information, please contact us and we will delete it.

Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We recommend you do not use unsecured channels to communicate sensitive information to us.

Your Rights

Depending on where you live, you may have the right to:

  • Access or know what personal information we hold about you.
  • Request deletion of your personal information.
  • Request correction of inaccurate information.
  • Receive a copy of your data (data portability).
  • Opt out of the sale or sharing of your personal information for targeted advertising.
  • Opt out of promotional emails via the unsubscribe link in any email we send.

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date at the top.

Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at: zpedisclosure@gmail.com