Help Center
Frequently Asked Questions
Answers about buying domains, market intelligence access, and field gear orders.
Domain Transfers
You are buying directly from Zero Point Energy Startups. We own the domains and transfer them to you after purchase. There is no middleman or third-party marketplace involved — it's a direct transaction between you and us.
Immediately after purchase you will receive a downloadable transfer document. This document includes your EPP authorization code, transfer instructions, and any included brand assets (logos, social media accounts). Review it carefully — it contains everything you need to claim your domain.
Dynadot transfer — completes in minutes. Most of our domains are registered on Dynadot. If you create a free account at dynadot.com and email your Dynadot username to us via the contact form, we can push the domain directly to your account. You accept it from your dashboard and it's yours immediately.
Yes. Use the EPP authorization code from your transfer document. The process takes 5–7 business days:
- Log into your registrar account
- Find the "Transfer Domain" option
- Enter the domain name and your EPP auth code
- Approve the transfer via email
- Wait for processing to complete
Your EPP authorization code is included in the transfer document you download immediately after purchase. If you need it resent or have any issues, use our contact form and we'll respond within 24–48 hours.
Yes — once the domain is in your account, you are fully responsible for renewing it. Your transfer document includes the current expiration date and renewal cost so you know exactly what to expect. Make sure to update your payment info at your registrar so the domain doesn't expire.
Possibly. DNS and nameserver settings may need to be reconfigured after transfer if you want to point the domain to your own hosting. The domain itself transfers cleanly — but any hosting connections you set up will need to be rebuilt at your new registrar. If the domain was pointing somewhere before, that configuration does not carry over automatically.
Market Intelligence
Market Intelligence is data — not a domain. For a one-time $99 payment you get full access to our database of 600+ premium ZPE, fusion, plasma, and quantum technology domains. This includes pricing across four registrars (GoDaddy, Namecheap, Dynadot, Sedo), domain status, WHOIS registrar info, renewal costs, expiration dates, and more — 32 data columns in total. It's a research tool for anyone investing in or building in this space.
You must be logged into the same account you used to purchase. Once your order is confirmed, your account is tagged with full access. Visit the Market Research page while logged in and all blurred data will be fully visible. No download, no app — it's a live web view.
Free visitors can see domain names and status, but pricing, registrar data, and the full 32 columns are blurred. Purchasing Full Market Intelligence unlocks everything. The free preview exists so you can see the scope of the database before deciding to buy.
No. One-time payment of $99. Access never expires. No monthly fees, no renewals.
Make sure you are logged in to your account. Access is tied to your account, not your browser. If you're logged in and still see blurred data, use our contact form with your order number and we'll fix it right away.
Field Gear
All merchandise is produced on demand — your item is printed and fulfilled specifically for your order after purchase. We do not hold inventory. Production typically takes 2–5 business days before shipping.
US orders typically arrive within 7–12 business days (2–5 days production + 3–7 days shipping). International orders may take 2–4 weeks depending on destination and customs. You'll receive a tracking number once your order ships.
Size options vary by product — check the individual product page for the size chart. When in doubt, size up. Print-on-demand garments can run slightly different by manufacturer.
We accept returns on unworn, unwashed items within 30 days of delivery. Because everything is made to order, we cannot accept returns for sizing preference — please check the size chart before ordering. If your item arrived damaged or with a print error, contact us within 7 days with a photo and we'll send a replacement at no charge.
Yes. International orders may be subject to customs duties and import taxes, which are the buyer's responsibility. Delivery times vary by country.
Check the tracking number from your shipping confirmation email. If it's been more than 15 business days (domestic) or 30 days (international) with no movement, use our contact form with your order number and we'll look into it.